SHIPPING & RETURNS

SHIPPING POLICY

Where Do We Deliver To

We deliver to the UK Mainland Only.

Sorry we can't deliver to Northern Ireland, Isle of Man, Scottish Islands or any other island or offshore area in the United Kingdom.

DELIVERY CHARGES

Local Rates

FREE delivery to local homes and businesses within Ilkeston Area of Derbyshire. Minimum £10.00 order applies.

UK Rates

UK rates are based on total price of each order.

Free Delivery for orders over £50.

Minimum £10.00 order applies.

DELIVERY TIMES

Local: Usually 1-2 business Days

Rest of Mainland UK: Usually 2-3 business days

RETURN & EXCHANGE POLICY

Returns and Refunds

We accept returns or refunds if your products arrive damaged or in the unlikely event they do not arrive.

If the above applies please contact us.

We will ask you to repack items carefully and return them to us. We will refund you, less the cost of shipping for the product returned in a saleable condition.

• Contact us within: 14 days of delivery
• Dispatch items back within: 30 days of delivery
• Request a cancellation within: 5 hours of purchase

Conditions of Returns

Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.